How to rebuild confidence and resilience when clients feel stuck


This masterclass includes:
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1.5 hour live online session -
Ready-to-use exercises
I loved that the hosts and other participants were so generous with their knowledge, and that the tools were both really practical and 'oven ready'.
This Masterclass is for you if...
- Your clients want a career change but hesitate due to confidence or fear.
- You frequently support clients who undervalue their skills and achievements who will benefit from structured work around exploring, connecting and communicating.
- Self-doubt and negative self-talk often hold your clients back from meaningful action.
- You seek fresh, proven methods to help clients stop getting in the way of their own curiosity and confidently explore new paths.
You'll leave this Masterclass with...
- Effective, practical steps to boost your clients’ confidence quickly.
- Proven techniques to help your clients feel braver, clearer, and more credible – moving forward from imagined possibilities to action.
- New, actionable tools to help clients banish their inner critic and focus on real-world activities that will impact their progress.
- Increased confidence and clarity in your own coaching, empowering clients to transform intention into action.
Your Masterclass will be led by

John Lees
Career Strategist & Author
John Lees is one of the UK’s best-known career strategists. He has published 15 books on careers and work including the UK best-seller ‘How to Get a Job You Love’ and his latest, ‘Get Ahead in Your New Job’. His books have been translated into Arabic, Georgian, Polish, Japanese and Spanish.
John was previously Chief Executive of the Institute of Employment Consultants and was a founding board member of the Career Development Institute. He holds degrees from the Universities of Cambridge, London and Liverpool and is a NICEC Fellow.
… and facilitated by

Rachel Schofield
Career Coach, Communication & Presentation Skills Trainer and Former BBC Journalist
Rachel Schofield has made a career out of being curious. She spent 20 years as a journalist, reporting and presenting for the BBC, before deciding she'd interviewed quite enough politicians for one lifetime and retrained as a personal development coach. Which allows her to continue to be nosey and ask powerful questions, just with nicer people. She holds qualifications from Firework Career Coaching, the Coaching Academy and the ICF, and alongside her career development coaching is a LinkedIn trainer and presentation skills expert. She is also the author of "The Career Change Guide".
I love the style and delivery of these workshops. A good blend of content and experiential learning!
How to rebuild confidence and resilience when clients feel stuck
This masterclass includes:
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1.5 hour live online session -
Ready-to-use exercises
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How is the Masterclass delivered?
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The Masterclass will take place on Zoom Meeting. In order to get the most out of the masterclass, you'll need an internet-connected computer / laptop, tablet or mobile device with a microphone and camera.
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What’s the format of the masterclass?
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The Masterclass will be a mix of instruction from our Masterclass expert, interactive exercises practising using the new tools and an interactive Q&A session.
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I’m not free on the day / at the time of the Masterclass. Can I still take part?
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Much of the value of the Masterclass will come from interactively practising the new tools in small groups, and this needs to be done live. However, if you register for the Masterclass, you will be sent the exercises and the recording a few days after the Masterclass (with the breakout room content edited out).
- Will you be sharing a recording of the Masterclass?
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Yes, we will be sharing a recording of the session with those who register. If you cannot join the Masterclass live, or you miss part of it, you can watch the recording afterwards – however, the content shared in breakout rooms is not included in the recording.
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Will I be able to ask questions to the speakers?
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Yes, there will be time throughout the session and towards the end to ask questions.
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What equipment will I need to take part?
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You'll need an internet-connected computer / laptop, tablet or mobile device with sound.
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What will I need to prepare ahead of the Masterclass?
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If you have time, it would benefit you to review the exercises and coach guidance for each exercise, which we’ll send you ahead of the Masterclass.
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Do I need to be a coach to take part in the masterclass?
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Yes, though it’s fine if you’re right at the start of your coaching journey. Some basic knowledge of coaching skills will be important.
- I’m already a Firework licensed career coach. Will I learn anything new in the Masterclass?
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Yes. The content of this Masterclass, including the two tools, is brand new and not part of the Firework Programme.
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Is the masterclass discounted for Firework coaches?
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Yes. If you are a Firework licensed coach, you will have received an email about this. If you haven’t please contact us on [email protected].





